Refunds are available for all full-priced items, excluding earrings. Items must be post stamped
within 14 days of receiving your order and any received thereafter may be denied.
Items must be returned in their original condition including tags and sanitary labels. Once Insane
Coco has received your returned package, all returned items will be inspected before a refund is
issued. Insane Coco reserves the right to deny a refund if items are returned used, soiled, worn or
damaged in any way and they will be returned to sender. You will be notified via email if your
returned item is not suitable for a refund.
We don’t cover charges for returns.
All orders should be returned to the address below. Please note that the goods are your
responsibility until they are returned to Insane Coco. Insane Coco will not issue a refund on item/s
that are not received or are lost in transit.